FAQ

Payment cash. Personal checks are accepted with proper identification and only from clients who we know personally and never over $100.

If you have a gift certificate, bring that with you. For safekeeping, we recommend you leave any valuable jewelry at home. We cannot take responsibility for lost items.

In order for waxing to be most effective, hair length should be 1/8 to 1/4 inches long depending on the thickness of hair.

You will be modestly draped with towels and sheets throughout your massage. However, if you feel more comfortable keeping minimal undergarments on, that’s fine. We want you to relax.

Yes, by all means. Our treatment specialists are fully trained to provide special treatments and services that are safe during pregnancy. Please let our spa coordinator know at the time of booking.

Please arrive no less than 15 minutes before your appointment.

Leaving gratuities are at the discretion of our guests and are greatly appreciated. Most tips range from 15 % to 20% of the price of the service provided.

It is necessary to keep up with this valuable property as they are considered the same as cash.

Your service will finish at the scheduled time while the normal treatment fee remains unchanged. For some treatments, late arrivals cannot be accommodated. Late arrivals will be charged the full price for all treatments and some/all services may be eliminated or reduced in time due to a late arrival. You must arrive at least 15 minutes before your scheduled appointment(s).